Charity and Hope · Individual Assistance

We're Here to Help. Apply for Assistance Today

Charity & Hope supports you during difficult times. Complete the confidential form below to request food aid, housing support, financial assistance, medical care or other essential services. Our team responds within 48 hours.

Start your application
People supported by Charity & Hope
Every application is read by a real person.
1,238+People helped
48 hrsResponse time
90%Satisfaction
24/7Emergency line
  • Confidential & secure
  • Recognised charity
  • US, UK, Canada & Africa
  • Free of charge
  • Privacy protected

Before you apply

How it works

  1. 1
    Complete the formProvide your details and describe your needs confidentially online.
  2. 2
    Team reviewOur team assesses your application and identifies the best assistance options.
  3. 3
    Case worker contactA dedicated case worker reaches out via your preferred method.
  4. 4
    Assistance beginsYour personalised assistance programme starts.

Processing times

  • Emergency cases24–48 hrs
  • Standard requests3–5 days
  • Financial aid7–10 days

Documents to prepare

Having these ready will speed up your application:

  • Government-issued photo ID
  • Proof of residence (utility bill, lease)
  • Income documentation
  • Medical records (if applicable)
  • Previous assistance records

Emergency hotline

+237 699 687 259

Available 24 / 7

WhatsApp: +237 679 807 839

Frequently asked questions

How long does it take to process my assistance application?

Emergency cases are processed within 24–48 hours. Standard requests take 3–5 business days. Financial aid applications require 7–10 business days for review and approval. You will receive a confirmation email within 48 hours of submission if you provided an email address.

Is the assistance application free and confidential?

Yes. Applying for assistance is completely free of charge. Your information is protected under applicable privacy laws and will never be sold to third parties. All communications are confidential and secure.

What documents should I prepare before applying?

Prepare a government-issued photo ID, proof of residence (utility bill or lease), income documentation (pay stubs or tax returns), medical records if applicable, and previous assistance records if any. Having these ready speeds up the review process. You do not need to upload them in this form.

What types of assistance can I apply for?

You can apply for eight types of assistance: Food Assistance, Housing Support, Financial Assistance, Medical Care, Job Training, Education Support, Legal Aid and Counselling. You can select several types in a single application.

Who is eligible to apply for assistance?

Individuals and families in need across the USA, UK, Canada and African countries can apply. We serve people facing food insecurity, housing challenges, financial hardship, medical needs and other emergencies. Each application is reviewed individually, and applying does not guarantee assistance.

Can I apply for assistance more than once?

Yes, you can apply again if your situation changes or you need additional support. We recommend waiting at least 30 days between applications unless it is an emergency. Each application is reviewed independently.

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