Your Civil Rights,
Fully Protected.
Expert support to obtain birth certificates, process name changes and navigate official documents across 15 African countries — completely free.
Help Us Keep It Free
Your gift keeps our service free for those who need it most.
Three Steps to Your Document
Our expert team guides you from first contact to final approval — at no cost.
Submit Your Application
Fill out the form below with your details. Our intake system is simple, secure and takes less than 10 minutes.
Expert Review
A specialist reviews your case within 48 hours and contacts you to confirm your file and next steps.
Document Delivered
We liaise with local authorities on your behalf and follow up until your official document is issued.
Submit Your Free Application
Choose your service and complete the form. All applications are confidential and handled by our legal team.
What We Can Help With
We provide guidance and mediation to help individuals without birth certificates, marriage certificates or ID cards obtain their official documents through proper legal channels.
- Guidance to competent local administrative structures
- Support for testimony preparation and supporting documentation
- Mediation with local civil authorities on your behalf
- Assistance for late birth declarations and error corrections
- Suppletive judgment procedures through the courts
Warning about prohibited names: Some names may be refused by the civil status office. Check whether a name is permitted →
Name Change Procedure
Some names are prohibited by local legislation as they are considered offensive, stigmatising or inappropriate. We help you understand procedures and prepare a complete application file.
- Consultation of the official list of prohibited names
- Legal assessment of your situation and eligibility
- Complete preparation of the application file
- Assistance for hearings before the civil status officer
- Follow-up until publication of the change decree
Check authorised names before applying. Verify a name now →
Track Your Application
Enter your case number below to view the status of your application and generate a printable receipt. Your case number was provided in the confirmation email sent after submission.
Enter Your Case Number
Official Application Receipt
Charity & Hope — Civil Status Assistance Service ·
File Information
Applicant Information
Important Information
- This receipt confirms we have received your application
- Keep this document as proof of submission
- An advisor will contact you within 48 business hours
- For any follow-up, quote your case number
- Contact: +237 699 687 259 · [email protected]
File Not Found
The case number you entered does not exist or is incorrect. Please check and try again, or contact us directly.
Help Us Keep Civil Rights Accessible to All
Our civil status assistance is completely free because of generous donors like you. Every gift ensures more families can access the documents they need.
Every Gift
Protects Rights.
We never charge families for our services. Your donation directly funds our legal team, our presence in communities, and our ability to mediate with authorities on behalf of vulnerable people.
Make Your Donation
Secure · Tax-deductible · Takes less than 2 minutes
100% Free
Our civil status service is and always will be free for applicants.
SSL Secured
All data is encrypted and protected. Your privacy is our priority.
Legal Experts
Every case is handled by qualified legal specialists familiar with local law.
48h Response
A team member contacts you within 48 business hours of application.

