Civil Registry Support
& Official Documentation
Get your official documents with personal, one-to-one guidance from our caseworkers — birth certificates, legal name changes, case receipts. A service that's completely free, human, and thorough.
Complete support for your paperwork
This service helps people without a birth certificate, marriage certificate, or national ID card complete the steps needed to obtain their official documents.
- Guidance to the right local administrative offices
- Personalized support gathering supporting documents and witness statements
- Careful follow-up and mediation with local authorities
- Help with late birth registrations and correcting errors
Watch out for restricted names! Certain names may be rejected by the civil registry. Check a name →
Official name-change process
Some names are prohibited under local law because they're considered offensive, ridiculous, or stigmatizing. We support you from start to finish.
- Review of the official list of prohibited names
- Legal assessment of your situation
- Complete preparation of your application file
- Assistance with hearings before the civil registrar
- Follow-up through publication of the name-change decree
Check allowed names before submitting your request. View the list →
Retrieve or print your receipt
Enter your case number to find and print your official receipt. This document serves as proof that your request was submitted.
OFFICIAL RECEIPT
Charity & Hope · Civil Registry Support Service
Issued on:
Case information
Applicant information
Important information
- This receipt confirms your request was received
- Please keep this document safe
- A caseworker will contact you within 48 business hours
- For any follow-up, please reference your case number
- Contact: +237 699 687 259 — [email protected]
Charity & Hope — www.charityandhope.org
Case not found
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Help fund
what changes lives
Every day, families are waiting on a birth certificate or ID card. Without these documents, there's no school enrollment, no healthcare access, no legal rights. Your gift changes a life.
Summary
Thank you for your gift!
Your contribution has been recorded. You'll be redirected to the payment page to complete your donation.
A receipt will be emailed to you.
Name check
Check whether a name appears on the civil registry's list of prohibited names.
